Refund

Refund Policy

Simple Modern organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to simpletedern.shop.

How Simple Modern handles condition of returns
Simple Modern publishes this condition of returns guidance for customers using simpletedern.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simple Modern: eligibility
This eligibility section covers orders and visits through simpletedern.shop for Simple Modern. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Simple Modern customers should know about exceptions
For Simple Modern customers at simpletedern.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

support at Simple Modern
This support section covers orders and visits through simpletedern.shop for Simple Modern. For return or exchange assistance, contact Support@Simpletedern.shop or 719-597-1254.

How Simple Modern handles starting a request
For purchases made through simpletedern.shop, Simple Modern applies the following guidance on starting a request. A return or exchange begins when you, contact us at Support@Simpletedern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

refund timing at Simple Modern
For Simple Modern customers at simpletedern.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Simple Modern handles order problems
The following order problems guidance applies to the Simple Modern storefront at simpletedern.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simpletedern.shop
Phone: 719-597-1254
Physical address: 10128 W 52nd Pl, Wheat Ridge, Colorado, 80033, United States